We will only ship to addresses in the United States.
When you purchase goods from our Site kateallenton.shop, (hereafter known as the Site), the goods will be delivered through one of the following methods:
- Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam, or if using Gmail, check your Promotions tab.
- Print books are delivered by shipping. Print books are shipped by BookVault. Print time is usually 72 working hours. After books are printed, they are shipped.
Alternate Shipping options that may apply:
- Print books can be sent by author dependent on quantities available.
Average shipping times:
To USA 5 to 7 working days
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods.
We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
As listed the refund policy is below.
Refunds do not apply to the following goods: Digital goods: ebooks and audiobooks. These are instant downloads.
For audiobooks, there is a Soundcloud sample. Listen to it first to see if you like it.
Please choose carefully. Refunds only given if you buy a duplicate item within 48 hours of first purchase in which case the duplicate item will be refunded.
Refunds for physical goods.
There is no return for change of mind.
Returns are given for faulty items if you contact us within 7 days of receiving item (according to the tracking).
For refund queries, please email firstname.lastname@example.org within 7 days of receiving your product (according to the tracking).
Please use the subject "returns" and include your name, order number, and reason for return, and photographs of faulty item. If item is faulty, we refund or resend your goods - your choice. We want you to be happy!